How the Operational Contribution by Country of one of the top 5 retailers worldwide can help driving the Global Transformation Plan

Company overview

This leading retail company is present in 17 countries (revenue of about €52 billion in 2016), and covers all food retail formats with nearly 4,000 points of sale under the same brand banner: hypermarkets, superstores, supermarkets and ultra-convenience stores, alongside online shopping and drive-in outlets in some countries. Resulting the 35th largest employer worldwide and has 350,000 employees.

Context

The company was implementing a new organisation to help complete the second stage of its transformation. They began the transformation two years prior with the launch of a strategic plan that involved thousands of its workers. This revolutionary plan seeks to meet the expectations of its customers and employees and to adapt to new habits and methods of consumption and major changes in its competitive landscape.

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