Project Success: Is On Budget or On Time Enough Anymore?
It used to be that project success was based on one or more of three key project success determiners: on budget delivery, on time delivery, and customer satisfaction (and sometimes quality, but that also factors into customer satisfaction).
What we are – and should be - concerned about more lately is how our projects are contributing to the overall strategy and goals for the organization. Are we ﬁtting the needs of the end user? Are we falling in line with the business processes of the organization. When the project is over, is the solution usable long term in improving work and processes in the organization? How do we measure the project's success or the ﬁnal solution's usefulness in the organization?